Privacy Policy and Disclaimer

1. Welcome

1.1 Definitions

  • “We, us, and our” mean:
    • Owner and Operator: Chantell Collins
    • Business Name: Pin Advertising
    • Australian Business Number (ABN): 27747646460
    • Registered Address: 29 Allamanda St, Runcorn QLD 4113, Australia
  • “You and your” mean the website visitor or client of Pin Advertising pinadvertising.com

1.2. About Our Terms of Service

This Privacy Policy, Disclaimer, and our Terms of Service apply when:

  • You visit our sites which include our website pinadvertising.com and presence on social media such as LinkedIn
  • You become our client or buy services from us.

If you don’t agree to our Privacy Policy, Disclaimer, and our Terms of Service, you cannot access or use our sites, content, or services.

2. Disclaimer

2.1 Ownership

Pin Advertising, our sites such as our website pinadvertising.com, and our presence on social media such as LinkedIn are all owned by Chantell Collins.

2.2 General Copyright

All content included on this website, such as text, graphics, logos, button icons, images, video, audio clips, data compilation, and software, is property of us or our content suppliers and protected by international copyright laws.

  • You have no authorization to copy, transmit, distribute, display, republish, post, or upload from our website in any way without our prior written approval, or stated otherwise on our site.
  • Any alterations or use of content outside these guidelines violates intellectual property rights. By accessing our website, you do not own any rights or titles to our content or other intellectual properties.

2.3 Copyright Complaints

We respect the intellectual property of others and expect users to do the same.

We comply with the regulations and laws protecting intellectual property, any use or infringement of our content to the copyrights of third parties would only be made by mistake. At no time do we intend to take unfair advantage of the copyrights of third parties. If you believe, in good faith, that any materials provided on or in connection with our website infringe upon your copyright or other intellectual property rights, please send the following information:

  • Identification of the intellectual property right that is allegedly infringed. All relevant registration numbers, or a statement concerning the ownership of the work, should be included.
  • A statement specifically identifying the location of the infringing material, with enough detail that we may find it on our website.  Please note: it is not sufficient to merely provide a top-level URL.
  • Your name, address, telephone number and e-mail address.
  • A statement by you that you have a good faith belief that the use of the allegedly infringing material is not authorized by the owner of the rights, or its agents, or by law.
  • A statement by you, made under penalty of perjury, that the information in your notice is accurate, and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
  • An electronic or physical signature of the owner of the copyright or the person authorized to act on behalf of the owner of the copyright interest.

2.4 Blog and Social Media Content

We do not guarantee that the information available on our blog and social media is accurate, complete or updated. The content on our social media and blog is provided for general information and should not be taken as professional advice. Any use of the material provided on this website is at your own risk.

3. Privacy

3.1 General Information

We value your privacy. This notice describes what information we collect, how we use it, and, if necessary, those with whom we share it.

  • This Privacy Policy has been developed and is maintained to be in accordance with the Australian Privacy Act 1988, California Online Privacy Protection Act (CalOPPA), and the European GDPR (General Data Protection Regulation).
  • This Privacy Policy may change from time to time. Your continued use of the website after changes is considered to be an acceptance of those changes, so please check the policy periodically for updates.

In general, we use the information we collect primarily to provide, maintain, protect and improve our current website and content. We use personal information collected through our site as described below and described elsewhere in this Policy to: Identify you as a user in our system.

  • Identify you as a user in our system.
  • Communicate with you through the contact information.
  • Improve our services, website, and how we operate our business.
  • Understand and enhance your experience using our website and services.
  • Provide and post the content (blog and social media)
  • Send emails through bulk email delivery platforms
  • Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages.
  • Protect, investigate and deter fraudulent, unauthorized or illegal activity.

3.2 Types of Information We Collect

You provide information when you search, read and watch the content or communicate with us. As a result of those actions, you might supply us with the following information:

  • Contact: Name, email address, address, phone number
  • Social: Gender, social media platform details and info you give us through them; images of you; your preferences and opinions
  • Device: Device and browser type, IP address, operating system, location, device, and network information
  • Actions: How you interact with our site, browser session and geolocation data, search queries and browsing behaviour and search history, details of enquiries you make about our products or services
  • Financial: Purchase history, payment method (via third-party payment processor)
  • Content: Contents of communications, documents, and media
  • Location: Delivery address, e-signature geotag location and public check-in location data on social media
  • Any additional information relating to you that you provide to us directly through our website or indirectly through our website or online presence such as ‘cookies’.

Like many websites, we use “cookies.” We obtain certain types of anonymous information which is not personally identifiable when your web browser accesses our website or third-party content served by or on behalf of us on other websites. Some of the information we collect and analyze includes the Internet protocol (IP) address; computer and connection information such as browser type, version, and connection speed; purchase history; and the content you searched for, viewed and possibly purchased.

By providing us with personal information to communicate with you, you agree that we collect and use your information. You can withdraw your consent by contacting us through the contact information or the contact page.

3.3 Disclosure of Information

Information about our clients is an important part of our business, and we are not in the business of selling it to others. We employ other companies and individuals to perform functions on our behalf. They have access to personal information needed to perform their functions, but may not use it for other purposes. We share customer information only as described below:

  •  Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, debt collectors, maintenance or problem-solving providers, marketing or advertising providers, professional advisors and payment systems operators;
  • Our employees, contractors and/or related entities;
  • Our existing or potential agents or business partners;
  • Sponsors or promoters of any competition we run;
  • Anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred; Credit reporting agencies, courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you;
  • Courts, tribunals, regulatory authorities and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
  • Third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia; and
  • Third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside of Australia.

Other than as set out above, you will receive notice when personally identifiable information about you might go to third parties, and you will have an opportunity to choose not to share the information.

3.4 Third-Party Use of Data

We use and share information with the following parties:

  • WordPress: WordPress is the company we use to create our online website. They may receive analytics data from you, such as your IP address, your name, and email if you comment on our posts and other data.
  • Green Geeks: Green Geeks is our hosting platform. They may receive your IP address, cookie information, and any data they need to ensure our website is visible and running to the public.
  • Google Analytics: We use Google Analytics to track traffic and website statistics. They may receive anonymous aggregated information such as your location, how you landed on our site, links clicked, you long you stayed on our site and other statistics.
  • Calendly: We use Calendly for appointment scheduling. Calendly collects the appointment, calendar, and billing information, either directly from Calendly Users, Invitees, or Viewers, or through third parties.
  • QuickBooks: QuickBooks Online (QBO) is our online accounting and invoicing software. QBO collects billing information used to generate invoices and facilitate payment of these invoices.

Please note that each of these 3rd parties may also have 3rd party companies they share with. Each company should have a privacy policy detailing more information about how they share your data. It is your responsibility to know and understand each companies’ privacy policy and how it relates to you.

3.5 Protecting Your Information

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you input. If transactions are processed on the website, transaction information is transmitted to and from the website in encrypted form using industry-standard SSL connections to help protect such information from interception. We restrict authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

3.6 Your Rights

In relation to your personal data provided to us, you have the following rights:

  • Access your personal data.
  • Request the correction of inaccurate data.
  • Request its deletion.
  • Request limitation of the processing of your data.
  • Oppose the treatment of your data.
  • Request your portability.
  • Not be subject to automated individual decisions.

If you believe that any information, we are holding about you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect. You can change, modify, rectify and delete your Information at any time, please contact us through the contact information. If you are habitually located in the European Union, see EU Member’s Rights for more information.

3.7 EU Members’ Rights

If you are habitually located in the European Union, you have the right to access, rectify, download or erase your information, as well as the right to restrict and object to certain processing of your information. While some of these rights apply generally, certain rights apply only in certain limited circumstances. We describe these rights below:

  • Access and Porting: You can access your information at any time.
  • Rectify, Restrict, Limit, Delete: You can also rectify, restrict, limit or delete much of your information by contacting us.
  • Object: Where we process your information based on our legitimate interests explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons.
  • Revoke consent: Where you have previously provided your consent, such as to permit us to process data about you, you have the right to withdraw your consent to the processing of your information at any time. For example, you can withdraw your consent by updating your settings. In certain cases, we may continue to process your information after you have withdrawn consent if we have a legal basis to do so or if your withdrawal of consent was limited to certain processing activities.
  • Complain: Should you wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local supervisory authority.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe. Without preconception to any other administrative appeal or legal action, you have the right to submit a claim to control authority, in particular in the EU Member State in which you have your habitual residence, place of work or place of the alleged infringement. If you consider that the processing of your personal data is not appropriate to the regulations, as well as in the case of not seeing the exercise of your rights satisfied. The control authority in which the claim was filed will inform the claimant about the course and result of the claim. You can see more about these rights at:

https://ec.europa.eu/info/law/law-topic/data-protection/reform/rights-citizens_en

3.8 California Online Privacy Protection Act Compliance (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act (CalOPPA). According to the California Online Privacy act, you have the following rights:

  • Know what personal data is being collected.
  • Know whether your personal data is sold or disclosed and to whom.
  • Access to your personal data.
  • Request to delete any personal information about you.
  • Not be discriminated against for exercising their privacy rights.

3.9 Children’s Online Privacy Protection

We are in compliance with the requirements of the California Online Privacy Protection Act (CalOPPA – U.S regulation) and the GDPR (General Data Protection Regulation – European regulation) regarding the protection of the personal data of minors. We do not collect any information from anyone under 13 years of age. Our website and content are all directed to people who are at least 18 years old or older.

4. Cookies and Web Beacons

4.1 Web Beacons

We may use web beacons on this site from time to time. Web beacons are small pieces of code placed in a web page or email to monitor the behaviour of site visitors and email recipients.

4.2 Cookies

“Cookies” are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember if you have been to the website before. Cookies are a very common web technology; most websites use Cookies and have done for years. Cookies are widely used in order to make websites work more efficiently.

4.3 How We Use Cookies

We use cookies to store information, such as your personal preferences when you visit this site. This could include only showing you a popup once in your visit, or the ability to login to some features, such as forums. If you leave a comment on our site you may opt-in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. We use three types of cookies on this site:

  • Session cookies, which expire as soon as you close your browser.
  • Permanent cookies, which stay on your browser until you choose to delete them.
  • Third-party Cookies, collected by our 3rd parties, which may send data to our third parties.

Our Cookies are used for the following purposes:

  • Strictly Necessary: These cookies are essential for our website to perform its basic functions.
  • Functionality: These Cookies are used to store preferences set by users such as account name, language, and location. This allows our website to provide you with personalized features.
  • Security: We use these Cookies to help identify and prevent potential security risks.
  • Analytics and Performance: Performance Cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them.
  • Advertising: These cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed on our websites. These are set by us and trusted third party networks and are generally persistent in nature.

4.3 Refusing or Withdrawing Consent to the Use of Cookies

If you do not want cookies to be dropped on your device, you can adjust the setting of your Internet browser to reject the setting of all or some cookies and to alert you when a cookie is placed on your device. For further information about how to do so, please refer to your browser ‘help’, ‘tool’, or ‘edit’ section. Please note that if you use your browser settings to block all Cookies, including strictly necessary Cookies, you may not be able to access or use all or parts of the functionalities of our website.If you want to remove previously-stored cookies, you can manually delete the cookies at any time.

However, this will not prevent our website from placing further cookies on your device unless and until you adjust your Internet browser setting as described above. Here are links for the management and blocking of cookies depending on these browsers:

5. Jurisdiction and Enforcement

5.1 Disclaimer

  • The Disclaimer is governed by and to be interpreted in accordance with the laws of Queensland and the Commonwealth of Australia. You completely submit to the exclusive jurisdiction of the courts of Queensland.
  • If any of these terms in the Disclaimer are found to be invalid or unenforceable by a court of law, such invalidity or unenforceability will not affect the remainder of the terms which will continue in full force and effect.

5.2 Privacy Policy

  • Please feel free to direct any questions or concerns regarding this Privacy Policy or treatment of personal information by contacting us.
  • When we receive formal written complaints, it is our policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between us and an individual.

6. Contact Us

If you have questions or concerns about these terms, please contact us through the following information:

  • Email address: chantell@pinadvertising.com
  • Postal address: 29 Allamanda St, Runcorn QLD 4113, Australia